Crowne Plaza Resort Asheville By Ihg, Asheville ∞ Discover spa retreats, reviews & deals for 2025

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Key details

About Resort

1 Resort Drive, Asheville, North Carolina, United States, 28806

Crowne Plaza Resort Asheville By Ihg is a 4-star pet-friendly hotel nestled between the Great Smoky Mountains and the Blue Ridge Mountains. Guests can enjoy amenities such as indoor and outdoor pools, a nine-hole golf course, and full-service dining options at the on-site restaurants. The resort encompasses 50.5 hectares of recreational space, ideal for balancing work and leisure.

Rooms & Amenities

Crowne Plaza Asheville features 274 contemporary guest rooms, each equipped with private balconies or patios, plush beds with premium linens, mini fridges, and free Wi-Fi. The rooms are designed for relaxation after exploring the vibrant Asheville area, providing spacious bathrooms and HDTVs.

Dining Options

Overlook Restaurant at the Crowne Plaza serves a breakfast buffet including an omelet station, and is open for lunch and dinner. Guests can also enjoy cocktails and a variety of dishes at the 828 AVL Lobby Bar for a more casual setting, offering local craft beers and creative cocktails.

Leisure & Activities

Recreational facilities include two outdoor pools, an indoor lap pool, a fitness center, 20 tennis courts, and opportunities for ziplining at the on-site adventure park. The expansive grounds also feature walking trails and green spaces, making it a pet-friendly destination.

Meetings & Events

With over 3158.5 m² of event space, the Crowne Plaza Resort Asheville offers exceptional facilities for meetings and weddings. On-site catering and assistance from the Meetings Director ensure a smooth planning process for all events.

“Nestled right in the heart of downtown, this hotel made it incredibly easy to explore all the local attractions within walking distance.”view full review

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“An excellent resort with abundant activities and amenities!” view full review

Top location:Highly rated by recent guests(8.2)

Check-in/Check-out

from 15:00-23:59

until 11 am

Amenities

Public parking is possible on site for free.

Wireless internet is available in the entire hotel for free.

Other information

A full breakfast is served at the price of US$17.95 per person per day.

There are no cots provided in a room.

Pets are allowed on request.

Year renovated:2012

Number of floors:5

Number of rooms:272

Former name

Holiday Inn Sunspree Resort

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Standard King Room Balcony

Max:

4 persons

360 sq. feet

Bed options:

1 King-size bed

Shower

Heating

room details

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Standard Queen Room Balcony

Max:

2 persons

360 sq. feet

Bed options:

1 King-size bed

Shower

Heating

room details

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Standard Room

Max:

2 persons

360 sq. feet

Bed options:

2 Double beds

Shower

Heating

room details

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Getting around

Explore a range of transportation options for your spa getaway

City Centre

Asheville 1.6 mi

Airports

Asheville Regional (AVL) 13.5 mi

Greenville-Spartanburg International (GSP) 76.4 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Delicious Breakfast Buffet

“I was thoroughly impressed with the breakfast buffet—delicious dishes at a great price, and attentive service from Debra made the start of our day very enjoyable.” view full review

Refreshing Spa Experience

“The spa services exceeded my expectations; I felt completely rejuvenated after a day of relaxation that perfectly complemented our active schedule.” view full review

Well-Planned Accessibility

“I appreciated how the facilities were designed with accessibility in mind, making navigation smooth and easy for everyone.” view full review

Exciting Outdoor Activities

“The diverse array of outdoor amenities kept my family entertained. We loved the zip-lining experience and exploring the scenic nature trails.” view full review

General

No smoking on site
Wi-Fi
Free parking
Safe deposit box
24-hour reception
Express check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
24-hour security
Locker room
Allergy-free rooms
Lift
ATM/Cash machine
Vending machines
Fireplace
Smoke detectors
Fire extinguishers
Key card access

Sports & Fitness

Fitness centre
Tennis court
Golf course

Services

Paid shuttle service
Room service
Housekeeping
Car hire
Dry cleaning
Shops/Commercial services

Dining

In-room breakfast
Restaurant
Snack bar
Bar/ Lounge area
Special diet menus

Business

Business centre
Meeting/ Banquet facilities
Fax/Photocopying

Children

Babysitting/Child services
Children's buffet
Board games

Facilities for people with disabilities

Toilet for disabled

Spa & Leisure

Seasonal outdoor pool
Indoor swimming pool
Night club
Sun terrace
Spa & wellness centre
Sauna
Steam room
Jacuzzi

Room features

Air conditioning
Heating
Sitting area
Patio
Terrace
Garden furniture
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries
Sink

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Carpeted floor

Location

1 Resort Drive, Asheville, North Carolina, United States, 28806

Map view

1 Resort Drive, Asheville, North Carolina, United States, 28806

City landmarks

Museum

Biltmore

4.0 mi

Church

Basilica of Saint Lawrence

1.3 mi

Garden

Botanical Gardens At Asheville

1.5 mi

Museum

Asheville Pinball Museum

1.3 mi

Gallery

River Arts District

1.3 mi

468 Riverside Dr

Asheville Flea for Y'all

2300 ft

Mall

Westgate Regional Shopping Center

2300 ft

Gallery

Woolworth Walk

1.4 mi

Stadium

Harrah's Cherokee Center

1.4 mi

Mall

Grove Arcade

1.3 mi

85 Expo Dr

Asheville Treetops Adventure Park

2300 ft

Store

Earth Fare

3300 ft

Gallery

Philip DeAngelo Studio

5000 ft

81 S Lexington Ave

Lexington Glassworks

1.6 mi

608 Riverside Drive

Zen Tubing

4000 ft

Event hall

Asheville Drum Circle

1.4 mi

Gallery

St. Claire Art

1.2 mi

Museum

Asheville Museum of Science

1.5 mi

Asheville First Church of the Nazarene

3800 ft

Temple Church

3900 ft

meditation labyrinth

3900 ft

Gallery

Jonas Gerard Fine Art

1.4 mi

Gallery

Wedge Studios

5000 ft

Gallery

Asheville Cotton Mill Studios

4100 ft

Tropical Gardens Mini Golf

4100 ft

Gallery

Mountain Made Art Gallery

1.3 mi

Hazel Robinson Amphitheatre

4300 ft

Hi-Wire Brewing

1.4 mi

Gallery

North Carolina Glass Center

1.3 mi

Cemetery

Riverside Cemetery

2.1 mi

Nearby

85 Expo Dr

Asheville Treetops Adventure Park

1000 ft

Restaurants

Green Sage Cafe

3400 ft

70 Westgate Pkwy

Overlook Restaurant

1600 ft

1 Resort Dr

Green Tea

2900 ft

2 Regent Park Blvd

Jason's Deli

2400 ft

5 Westgate Pkwy Ste 100

Reviews and Ratings <br />

Feedback from previous guests about their experience.

74%

loved the resort and would return for another relaxing stay

Outstanding breakfast options

Abundant recreational activities

Navigating construction area

Limited dinner options

7.4/10

Very good

Rooms

6.4

Location

8.2

Service

7.6

Dining

7.6

3.5/5 based on 1418 reviews

#59 of 81 hotels in Asheville based on Tripadvisor

Alexander

United Kingdom, March 2025

9.2/10

Our stay at the Crowne Plaza Resort in Asheville was truly fantastic. The property is extensive, offering loads of activities and beautiful spaces to relax. The staff went above and beyond, making our visit memorable, and the breakfast was simply the best we have experienced on our travels. However, getting to our room involved navigating through some construction, and I wish there were more dining options available for dinner.

Rooms

8.0

The room we had was spacious and clean, featuring a lovely balcony with comfortable outdoor furniture. However, navigating through the construction area to reach it was a little inconvenient.

Service

10.0

The service was spectacular! The staff was incredibly accommodating, providing us with local recommendations and ensuring all our needs were met.

Location

9.0

The location is ideal, close to attractions like downtown Asheville and the Biltmore Estate. Although it took a bit of driving to find our way, it felt like an adventure worth undertaking.

Dining

10.0

Breakfast was outstanding, with an array of options from made-to-order omelets to delicious pastries. It was certainly the highlight of our meals.

Facilities

9.0

The facilities were impressive, featuring multiple pools, tennis courts, and an adventure park. There was truly something for everyone, which enhanced our overall experience.

Outstanding breakfast options

Navigating construction area

Ethan

United Kingdom, March 2025

5.4/10

My stay at this hotel was quite underwhelming. Despite its beautiful lobby and friendly staff, the experience was marred by a lack of cleanliness and outdated accommodations. The dining options were pricier than expected, but there were some enjoyable moments. Overall, not the retreat I was hoping for, and I would likely search for a different hotel next time.

Rooms

5.0

The rooms felt dated and were not as clean as I expected. They resembled basic motels rather than a desirable resort experience.

Service

7.0

The staff were friendly and went above and beyond to assist, which was one of the brighter aspects of my stay.

Location

6.0

While the location wasn't terrible, it was a bit of a drive to downtown. The shuttle offered some convenience, but overall, it isn’t particularly close to major attractions.

Dining

5.0

The dining options were decent but somewhat pricey, which surprised me given what I expected from this type of establishment.

Facilities

5.0

Facilities like the pool were average and didn't stand out as memorable or anything special.

Luke

United Kingdom, February 2025

6.6/10

I had a mixed experience at the hotel. While the location was convenient for visiting downtown Asheville and the outdoor areas were lovely, I found service to be lacking, with staff appearing disinterested. The rooms were comfortable, but could use some updating, and the dining options were good yet not remarkable. Overall, there were positives, but the service really held back my experience.

Rooms

7.0

The rooms were clean and comfortable, though they could use some modernization.

Service

5.0

The service was inconsistent, with some staff seeming overwhelmed or disinterested in assisting guests.

Location

8.0

The location was convenient, making it easy to explore downtown Asheville and nearby attractions.

Dining

6.0

Dining options were decent, but the breakfast could have had more variety.

Facilities

7.0

The facilities were adequate with nicely maintained outdoor spaces, but nothing stood out as exceptional.

Richard

United Kingdom, February 2025

7.8/10

I had a mixed experience at this hotel. While the location is excellent with easy access to downtown Asheville, and the recreational activities were delightful, the rooms and some services fell short. The dining options were quite good, but the overall condition of the rooms was in need of improvement. Overall, it provides good value for families looking for a variety of amenities and a great location.

Rooms

6.0

The rooms were clean but felt outdated, and the bathroom was quite cramped. The inconvenience of the room not being ready until late in the day was frustrating.

Service

7.0

I found the staff to be friendly and accommodating, but there were moments of inefficiency when it came to responsiveness.

Location

9.0

The hotel is in a fantastic spot, close to everything in Asheville, which made exploring the area very easy.

Dining

8.0

Breakfast was a highlight with a variety of options, including fresh made-to-order items that were delicious.

Facilities

9.0

The range of facilities was impressive, including pools, tennis courts, and walking trails, making it a fun spot for families.

Variety of recreational activities

Outdated room condition

Avery

United Kingdom, September 2024

8.4/10

The Crowne Plaza Hotel and Resort offers a delightful stay with spacious properties and friendly staff who genuinely care about guest experiences. I particularly enjoyed the high variety and quality of the breakfast, as well as the plethora of activities available on-site. However, it seems that areas of maintenance are needed, with some aspects feeling a bit outdated, and the slow elevator was a minor inconvenience. Overall, it’s a great spot to unwind and enjoy Asheville.

Rooms

7.0

The rooms were spacious and well-maintained, although some areas felt dated and in need of updating.

Service

9.0

The staff was remarkably friendly and attentive, always ensuring that we had what we needed.

Location

9.0

The location is excellent, providing easy access to Asheville downtown within minutes while being nestled in a serene and green space.

Dining

9.0

The breakfast buffet was fantastic, offering great variety and quality for a satisfying start to the day.

Facilities

8.0

The resort features a variety of recreational facilities including pools, tennis courts, and an adventure park, making it ideal for both relaxation and fun.

Variety of activities

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